Responsible Gaming

Play Safely at Plus Casino – Your Well-Being Comes First

Gaming at plus casino is meant to be enjoyable. We provide tools, guidance, and resources to help Filipino players stay in control of their play — because a good gaming experience starts with knowing your limits.

For Players Aged 21 and Above Only
Important Reminder: Gaming at plus casino involves real financial risk. There is no strategy or method that guarantees winnings, and no outcome can ever be predicted with certainty. Please only play with money you can afford to lose. If you feel that gaming is affecting your finances, relationships, or mental health, please reach out for support immediately. Contact our team at [email protected].
Our Tools

Responsible Gaming Tools at Plus Casino

These tools are available to every registered player. Use them to stay in control of how you play, how much you spend, and how long you spend gaming.

Deposit Limits

Set a maximum PHP deposit amount for a given period — daily, weekly, or monthly. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit at any time; increases take effect after a review period.

Loss Limits

Define the maximum amount in PHP you are willing to lose within a set period. When your losses reach that threshold, plus casino will restrict further wagering until the limit period ends. This helps prevent chasing losses in the heat of the moment.

Session Time Limits

Set a limit on how long your gaming sessions can run. Once the set time is reached, you will be notified and your session will end automatically. This is one of the simplest and most effective ways to maintain healthy gaming habits.

Cooling-Off Period

If you need a short break, you can request a cooling-off period — a temporary pause on your account activity ranging from 24 hours to several weeks. During this time, you cannot deposit or play, but your account remains active.

Self-Exclusion

For a longer break or if you feel you need to stop gaming entirely, you can request self-exclusion. Your account will be suspended for the duration you choose. Contact our support team at [email protected] to initiate a self-exclusion.

Reality Check Reminders

Plus casino can send you periodic reminders during active sessions showing how long you have been playing and how much you have spent. These on-screen prompts help keep your awareness grounded while you are in the moment.

Need to Stop Playing?

If gaming is no longer fun or is causing you stress, please contact us to set up a self-exclusion or cooling-off period. We will act on your request promptly.

[email protected]

Gaming Should Be Enjoyable, Not a Source of Stress

For most Filipino players, gaming at plus casino is a form of entertainment — something to do after work, to follow a PBA game, or to unwind over the weekend. That is exactly how it should be. A session at the slots, a few rounds of Baccarat, or a fish game with friends is meant to be fun, not a way to fix financial problems or chase earlier losses.

The challenge is that the line between entertainment and problematic behaviour is not always obvious when you are in the middle of it. That is why plus casino builds responsible gaming tools directly into the platform — not as an afterthought, but as a standard part of your account. Every registered player aged 21 and above has access to deposit limits, session time controls, self-exclusion, and support resources without needing to ask.

We will never tell you that winning is guaranteed, that a game is "easy to beat," or that you should increase your bets to recover losses. Those claims are false, and responsible gaming starts with being honest about them.

Warning Signs to Watch Out For

Problem gambling does not always look dramatic. It can creep up gradually. Here are signs that your gaming may be moving beyond healthy entertainment:

  • You find yourself spending more time or money gaming than you planned to.
  • You are chasing losses — betting more to try to win back what you lost in a previous session.
  • You feel anxious, irritable, or restless when you are not able to play.
  • You have used money meant for bills, rent, food, or savings to fund gaming.
  • You are hiding your gaming activity from family members or close friends.
  • Gaming is affecting your sleep, work, studies, or personal relationships.
  • You have tried to cut back on gaming but found it difficult or impossible to stop.
  • You think of gaming as a way to escape personal problems, stress, or anxiety.
Honest Check: Recognising these signs in yourself takes honesty. If several of these describe your recent experience, it is worth taking a break. Use our cooling-off or self-exclusion tools, or speak to someone you trust. Contact us at [email protected].

Tips for Healthy Gaming Habits

These habits apply whether you are a first-time player at plus casino or a long-time regular. Small adjustments to how you approach gaming make a big difference over time.

1
Set a Budget Before You Start

Decide on a PHP amount you are comfortable spending before you open any game. Treat it as entertainment spending — the same way you would budget for a night out or a meal with friends. Once that amount is spent, the session ends.

2
Use the Deposit Limit Feature

Setting a deposit limit through your plus casino account takes the decision out of the moment when emotions are running high. It is much easier to set a sensible limit when you are calm than to stick to one when you are on a losing streak.

3
Never Chase Losses

Chasing losses is one of the most common patterns in problematic gaming. If your session has not gone your way, the answer is not to bet more. The next bet has the same odds regardless of what happened before — there is no "due win" in any game.

4
Take Regular Breaks

Set a session time limit before you start playing, or use the reality check reminders available in your account. Step away from the screen regularly — a short break changes your perspective and reduces impulsive betting decisions.

5
Only Play With Disposable Funds

Never use money allocated for essential expenses — rent, utilities, school fees, food — for gaming. If funding a gaming session means moving money from essential categories, that is a strong sign to pause and reassess.

6
Keep Gaming in Balance With Other Activities

Plus casino is one option for entertainment — not the only one. If you notice that gaming is replacing time with family, exercise, hobbies, or social activities, it is worth rebalancing how you spend your free time.

Self-Exclusion and Taking a Break

If you decide that you need a break from gaming — whether for a few days or indefinitely — plus casino will support that decision fully. We do not make it difficult or add unnecessary steps.

For a short break, you can request a cooling-off period. For a longer break or if you want to stop gaming entirely, a self-exclusion closes your account to deposits and play for the duration you choose. Contact us at [email protected] and we will process your request promptly.

During a self-exclusion period, any remaining balance in your account will be processed for withdrawal to your registered Philippine bank account or e-wallet — in PHP, to the name on your account.

To request self-exclusion or a cooling-off period: Contact us at [email protected]. Please include your registered account name and your preferred exclusion duration. Your request will be actioned the same business day.
FAQ

Responsible Gaming – Common Questions

Answers to the questions we hear most often from players about staying in control at plus casino.

Yes. Plus casino is strictly for players who are at least 21 years old. This is a firm requirement — not a guideline. If we identify that an account belongs to someone under 21, the account is suspended and any related balance is reviewed. Registering means you confirm you meet this age requirement.

You can set a deposit limit through your account settings, or by contacting our support team at [email protected]. Specify the PHP amount and the period — daily, weekly, or monthly. Reducing a limit takes effect immediately. Increasing a limit goes through a short review period to protect against impulsive decisions made during a gaming session.

A cooling-off period is a short temporary pause — typically 24 hours to several weeks. Your account stays active but gaming and deposits are blocked for that period. Self-exclusion is a longer or permanent closure of gaming access. Both can be requested through support. A self-exclusion cannot be reversed during the chosen period, which is intentional — it is there to protect you even if you change your mind later.

Yes. If you request self-exclusion, any remaining balance in your plus casino account will be processed for withdrawal to your registered Philippine bank account or e-wallet in PHP, under the name on your account. Our team will handle this as part of the self-exclusion process. Contact [email protected] to get started.

Yes. Plus casino takes problem gambling seriously. Our support team can help you set limits, apply a cooling-off period, or process a self-exclusion. We also encourage anyone who feels that gaming is affecting their well-being to speak with a trusted person in their life. Contact us at [email protected] — we will not judge your request and will act on it promptly.

If you are concerned about a family member, start by talking with them directly in a calm and supportive way. Avoid criticism — focus on how their behaviour is affecting them and others. If they are a plus casino account holder and wish to set limits or self-exclude, they can contact us at [email protected]. Third-party requests to restrict accounts are handled on a case-by-case basis with appropriate verification.
Play Responsibly

Enjoy Plus Casino at Your Own Pace

Gaming is more enjoyable when you are in control. Register a free account and use our responsible gaming tools to set limits, track your play, and keep the experience positive. For Filipino players aged 21 and above.

21+ only. Gaming involves financial risk. Please play within your means and never chase losses.