Terms & Conditions – Plus Casino Player Agreement

1Eligibility

To register and play at plus casino, you must meet all of the following conditions:

• You are at least 21 years of age at the time of registration.
• You are a resident of or physically located in the Philippines.
• You are registering as an individual for your own personal use — not on behalf of a company, syndicate, or another person.
• You are not prohibited by any law applicable to you from participating in online gaming activities.
• You have not previously had a plus casino account closed, suspended, or terminated for a violation of these terms.

By completing the registration process, you confirm that you meet all eligibility requirements listed here and that the information you provide is accurate and complete.

2Account Registration

Each individual may hold only one active account at plus casino. Duplicate accounts — whether created intentionally or by accident — may result in suspension of all related accounts and forfeiture of balances. If you believe a duplicate account exists in your name, contact support immediately.

Registration Information

You are required to provide accurate and complete information when registering, including your real name, date of birth, and contact details. This information is used to verify your identity and process withdrawals. Providing false or misleading information is a breach of these terms.

KYC Verification

Plus casino may require you to complete identity verification (KYC) before processing a withdrawal or at any other time deemed appropriate. Accepted documents include a government-issued ID, proof of address, and in some cases proof of payment method. Failing to complete KYC when requested may result in a withdrawal hold.

Account Security

You are responsible for maintaining the security of your login credentials. Never share your password or OTP with anyone. Plus casino staff will never ask you to provide your password. If you suspect unauthorised access to your account, contact support immediately and change your password.

3Deposits

All deposits at plus casino are processed in Philippine Peso (PHP). We support deposits via Philippine bank transfer (InstaPay, PESONet) and local e-wallets such as GCash and Maya. Credit cards and cryptocurrency are not accepted as deposit methods.

• Deposits must come from a payment method registered in your own name. Third-party deposits are not permitted.
• Minimum and maximum deposit amounts are displayed on the deposit page at the time of transaction.
• Funds are credited to your account upon successful confirmation from the payment provider.
• Plus casino does not charge a fee for standard deposits, though your bank or e-wallet provider may apply their own transaction fees.

If a deposit does not appear in your account within the expected timeframe, contact support with your transaction reference number. Do not initiate a reversal or chargeback through your bank before contacting us — chargebacks without prior notice may result in account suspension.

4Withdrawals

Withdrawal requests at plus casino are processed in PHP to a Philippine bank account or e-wallet registered in the same name as your plus casino account. We do not process withdrawals to accounts belonging to third parties.

• Withdrawals are subject to completion of any applicable KYC verification process.
• Minimum and maximum withdrawal amounts are displayed on the withdrawal page.
• Processing times vary depending on the payment method and may take between one and several business days.
• Bonus-related funds may be subject to specific withdrawal conditions as stated in the applicable bonus terms at the time the bonus was issued.
• Plus casino reserves the right to request additional identity verification before processing any withdrawal.

5Gameplay and Betting

The plus casino game lobby includes live casino table games, video slots, fish shooting games, eBingo, sports betting, and online poker. All games use randomised or real-time outcomes governed by the respective game providers. Plus casino does not manipulate game outcomes.

• You may only play using your own account balance. Playing with borrowed funds or on behalf of another person is not permitted.
• All bet amounts and game results are final once a round is completed. Completed game results cannot be reversed.
• In the event of a technical error or malfunction during a game, the affected round may be voided. Affected players will be refunded the wager amount for that round.
• Sports betting outcomes are determined by the official result of the relevant event. In the event of disputes, plus casino's determination based on available official records is final.

Gaming involves real financial risk. There is no strategy or system that guarantees winnings. Do not chase losses or bet more than you are comfortable losing.

6Bonuses and Promotions

Plus casino may offer bonuses, promotions, and loyalty rewards to registered players from time to time. The specific terms applicable to each bonus — including any wagering requirements, eligible games, expiry periods, and withdrawal conditions — are communicated at the time the bonus is offered.

• Bonuses are issued to verified accounts only.
• Only one bonus may be active per account at a time unless otherwise stated.
• Bonuses may not be transferred between accounts.
• Plus casino reserves the right to withdraw or modify any bonus offer at any time, with or without notice, subject to any commitments already made to players who have accepted and are actively using a bonus.
• Any attempt to exploit bonus offers — including through multiple account creation, collusion, or artificial bet patterns — constitutes a breach of these terms and may result in account closure and forfeiture of any related balance.

7Responsible Gaming

Plus casino takes responsible gaming seriously. We provide tools to help you manage your play and we encourage all players to use them. If you feel that gaming is affecting your finances, relationships, or well-being, please reach out for support.

• All players are encouraged to set deposit, loss, or session time limits through their account settings.
• Players may request a voluntary self-exclusion period by contacting support. During a self-exclusion, your account will be restricted from gameplay and deposits.
• Plus casino does not offer credit and will never encourage you to borrow money to fund gaming activity.

8Prohibited Conduct

The following actions are strictly prohibited and may result in immediate account suspension, balance forfeiture, and referral to relevant authorities where applicable:

• Registering more than one account, or registering on behalf of another person.
• Providing false, incomplete, or misleading registration or KYC information.
• Using software, bots, scripts, or automated tools to interact with the platform or games.
• Attempting to exploit, manipulate, or abuse any game, bonus, or promotional offer.
• Using deposits or the platform for money laundering or any illegal financial activity.
• Accessing the platform from a jurisdiction where online gaming is prohibited.
• Harassing, threatening, or abusing plus casino staff or other players.

9Privacy and Data

Your personal data is collected, stored, and used in accordance with the plus casino Privacy Policy. By registering, you consent to the collection and processing of your personal information for the purposes outlined in that policy, including identity verification, transaction processing, and compliance with applicable laws.

Plus casino implements SSL encryption across all sessions and account actions. We do not sell your personal data to third parties for marketing purposes.

10Changes to These Terms

Plus casino reserves the right to update or amend these Terms and Conditions at any time. Changes will be published on this page with an updated effective date. Continued use of the platform after changes are published constitutes acceptance of the revised terms.

If a change materially affects your rights or obligations, we will make reasonable efforts to notify you via the email address associated with your account. It remains your responsibility to check this page periodically for updates.

If you do not agree to any updated terms, you should discontinue use of plus casino and request any eligible withdrawal of your remaining balance before your account is closed.